FAQ

Detailed Features

• Patient Self Check-In
• Are recurring payments managed through a merchant service?
• Does Innate have Auto Posting?

Before Buying

• What is Innate?
• How do I purchase Innate?
• Does Innate integrate with my claims clearinghouse?
• Is there an option to import data from my existing system?
• What is Innate Support like?
• How do I purchase a support plan?

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Getting Acquainted

• Does Innate require a static IP address?
• What internet speed do I need?
• Do I need to backup my Innate system?

Onboarding

• Will patient information transfer from Seamless to Innate?
• Can I set up without onboarding or support?
• How long will it take to get my download?
• What do you suggest for "Account Number" settings when onboarding?